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   <updated>2010-03-08T16:00:48Z</updated>
   
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<entry>
   <title>Paul Shaw responds.</title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/03/paul_shaw_responds.html" />
   <id>tag:soulellis.com,2010://1.183</id>
   
   <published>2010-03-08T13:41:41Z</published>
   <updated>2010-03-08T16:00:48Z</updated>
   
   <summary>Paul Shaw responds to my write-up of the AIGA Subway event with Vignelli and Hertz. Dear Paul, Thanks for praising my book and writing up the AIGA NY Subway Event evening. But you should know that the only person on...</summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="62" label="news" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="34" label="vignelli" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://soulellis.com/">
      <![CDATA[<a href="http://bit.ly/cZYISS">Paul Shaw</a> responds to <a href="http://soulellis.com/2010/02/vignelli_works_it_out.html">my write-up of the AIGA Subway event</a> with Vignelli and Hertz.

<em>Dear Paul,

Thanks for praising my book and writing up the AIGA NY Subway Event evening. But you should know that the only person on stage that night who worked for the MTA was Doris Halle. Michael Hertz has never been an MTA (or NYCTA) employee. He has run his own design studio since the early 1970s (or maybe it is late 1960s &mdash; he does not have a website for himself or his firm). He has designed maps not only for the New York subway system but for the Washington Metro system, the city of Houston, the Metropolitan Museum of Art, the Atlanta Olympics and others. The current subway map is not his doing. It is indeed based on the 1979 map which he designed based on the desires of the map committee chaired by John Tauranac which included citizens, MTA staff, psychologists and others. The idea for the map was not Hertz's but members of the committee who disliked the Vignelli map from day one. This whole history will be made public in 2011 when Peter Lloyd and Mark Ovenden's book on the history of New York subway maps is published. The story is much more complicated than what I have said here or what you will read online. I do not even know all of the details, only what Peter has let slip.

But I say all of this not to defend the 1979 (even though it is much more functional than the Vignelli one) but to point out that Hertz is not some MTA bureaucrat or some hack designer. He and Vignelli have legitimate philosophical debates about what a map should do and how that should be done. But that is different from the debates over aesthetics that tend to colorize discussions of the two major New York subway maps.

I hope you are no longer depressed by the AIGA NY evening. The news that clients fuck up great design solutions is nothing new. What is new here is that the secret we all know is not only out in the open but that the process has, to an extent, been laid bare. And the good news is that great design often survives bad clients, even if it is no longer in its original pristine form.

Finally, about Massimo's lament that he was not asked to redesign his own work, I think there are several reasons: 1. he may have been too expensive, 2. since there were complaints about what he did it was unlikely he would be asked to fix his own work (and that if he was asked he would probably have been very defensive and turned down the offer since the MTA's views would have clashed with his), and 3. the bureaucrats may have totally forgotten who did the work originally (remember that there is turnover in such agencies and that the people are not design-oriented; Vignelli is not famous to them. All they know is the map or the signs or whatever.).

All the best and thanks for buying a copy of the book (and Jan's book as well).

Paul</em>]]>
      
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<entry>
   <title>East side story.</title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/03/east_side_story.html" />
   <id>tag:soulellis.com,2010://1.182</id>
   
   <published>2010-03-03T13:40:18Z</published>
   <updated>2010-03-03T13:55:45Z</updated>
   
   <summary> Our 12-page brochure for the Campaign for an East Side Waterfront Park (City Council Member Daniel Garodnick, Manhattan Community Board 6 and MAS). The call-to-action: &quot;Let&apos;s build a great new East Side Waterfront Park.&quot; The challenge: make an important...</summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="76" label="MAS" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="4" label="print" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="21" label="work" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://soulellis.com/">
      <![CDATA[<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="MAS_esw_3.jpg" src="http://soulellis.com/MAS_esw_3.jpg" width="600" height="636" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="MAS_esw_1.jpg" src="http://soulellis.com/MAS_esw_1.jpg" width="600" height="402" class="mt-image-none" style="" /></span>

Our 12-page brochure for the <a href="http://www.eastsidewaterfrontpark.org/">Campaign for an East Side Waterfront Park</a> (City Council Member Daniel Garodnick, Manhattan Community Board 6 and MAS). The call-to-action: "Let's build a great new East Side Waterfront Park." The challenge: make an important story about a complicated NYC site easy to understand and compelling. We designed it to be printed on a copy machine and stapled. Production cost: $0.]]>
      
   </content>
</entry>

<entry>
   <title>Rem, Petra and Bob.</title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/02/gamma_green.html" />
   <id>tag:soulellis.com,2010://1.181</id>
   
   <published>2010-02-26T21:29:03Z</published>
   <updated>2010-02-27T17:21:43Z</updated>
   
   <summary> Here&apos;s our profile piece for OMA&apos;s Paul Milstein Hall at Cornell University&apos;s College of Architecture, Art and Planning. The over-sized magazine-ish thing wrapped in an Astrobright Gamma Green 65 lb. dust-jacket with white foil-stamp presents the building in context,...</summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="25" label="Cornell University" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="4" label="print" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="21" label="work" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://soulellis.com/">
      <![CDATA[<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="AAP_milstein_6.jpg" src="http://soulellis.com/AAP_milstein_6.jpg" width="600" height="430" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="AAP_milstein_8.jpg" src="http://soulellis.com/AAP_milstein_8.jpg" width="600" height="421" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="AAP_milstein_1.jpg" src="http://soulellis.com/AAP_milstein_1.jpg" width="600" height="402" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="AAP_milstein_15.jpg" src="http://soulellis.com/AAP_milstein_15.jpg" width="600" height="803" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="AAP_milstein_9.jpg" src="http://soulellis.com/AAP_milstein_9.jpg" width="600" height="871" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="AAP_milstein_14.jpg" src="http://soulellis.com/AAP_milstein_14.jpg" width="600" height="472" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="AAP_milstein_4.jpg" src="http://soulellis.com/AAP_milstein_4.jpg" width="600" height="414" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="AAP_milstein_5.jpg" src="http://soulellis.com/AAP_milstein_5.jpg" width="600" height="896" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="AAP_milstein_2.jpg" src="http://soulellis.com/AAP_milstein_2.jpg" width="600" height="418" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="AAP_milstein_12.jpg" src="http://soulellis.com/AAP_milstein_12.jpg" width="600" height="476" class="mt-image-none" style="" /></span>

Here's our profile piece for <a href="http://www.oma.eu/index.php?option=com_projects&view=portal&id=106&Itemid=10">OMA's</a> <a href="http://aap.cornell.edu/aap/milstein/transform/index.cfm">Paul Milstein Hall</a> at Cornell University's College of Architecture, Art and Planning. The over-sized magazine-ish thing wrapped in an Astrobright Gamma Green 65 lb. dust-jacket with white foil-stamp presents the building in context, with its incredible Dutch-American team: <a href="http://www.oma.eu/">Rem Koolhaas,</a> <a href="http://www.rsapc.com/index.html">Robert Silman</a> and <a href="http://www.insideoutside.nl/">Petra Blaisse.</a> The heavy kraftpaper enclosure is screened with opaque white ink. 

Lovingly crafted by <a href="http://www.monroelitho.com/">Monroe Litho</a> in Rochester, NY.]]>
      
   </content>
</entry>

<entry>
   <title>#bucketfail</title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/02/bucketfail.html" />
   <id>tag:soulellis.com,2010://1.180</id>
   
   <published>2010-02-26T15:23:28Z</published>
   <updated>2010-02-26T16:53:08Z</updated>
   
   <summary> Today&apos;s Creative Morning was a treat. Liz Danzico hosted and the virtual guest was Swiss Miss herself with newborn Swiss Mister. Allan Chochinov of Core77 was the guest speaker and he kept it short and sweet with a song...</summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="103" label="creative mornings" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="69" label="inspiration" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="104" label="swissmiss" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://soulellis.com/">
      <![CDATA[<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="AC_1_600.jpg" src="http://soulellis.com/AC_1_600.jpg" width="600" height="600" class="mt-image-none" style="" /></span>

Today's <a href="http://creativemornings.com/">Creative Morning</a> was a treat. <a href="http://bobulate.com/">Liz Danzico</a> hosted and the virtual guest was <a href="http://www.swiss-miss.com/">Swiss Miss</a> herself with newborn <a href="http://twitter.com/swissmiss/status/9678643337">Swiss Mister.</a> Allan Chochinov of <a href="http://www.core77.com/">Core77</a> was the guest speaker and he kept it short and sweet with a song and a talk. 

The song was <a href="http://en.wikipedia.org/wiki/There's_a_Hole_in_My_Bucket">"There A Hole in My Bucket"</a> and Allan dedicated it to the virtual guests. Who knew that this song traces back to 1700, from a German collection of songs <em>Bergliederbüchlein</em> as a dialogue between an un-named man and a woman named Liese? Thanks to Wikipedia we find out that later versions were called "Heinrich und Liese" and credited as a folk song from Hesse. 

Allan used the song as a metaphor for the design problem. A "cascading sequence of contingencies and consequences." Who is the user? Is it <a href="http://twitter.com/henry">@henry</a>? We might call the bucket a container, or a vessel. We might say that the bucket is "a liquid containment and conveyance system."

So what exactly does Henry need? What is the context? What about ergonomics? Ethnographics? And what about that relationship between Henry and Liza? Maybe "the bucket is the last thing we should be worried about." 

All important questions we ask when confronted with the design problem.

The client brief: "There's a hole in our bucket!" Allan showed typical designer responses:

	<li>The systems approach <a href="http://www.honeybucket.com/">(Honey Bucket)</a></li>

	<li>The solution that doesn't solve the problem <a href="http://www.luckybucketbrewing.com/">(Lucky Bucket Brewing Co.)</a></li>

	<li>The branded experience <a href="http://www.biggsports.com/servlet/the-77710/New-York-Yankees-Bucket/Detail">(Yankees-branded buckets)</a></li>

In the end Allan called out for sustainable design: maybe all we need to do is re-imagine the good old-fashioned bucket. The old wooden one that's been engineered to last forever. Sure it's got a hole, but maybe the solution is right in front of us and needs rethinking (he showed great examples: the <a href="http://en.wikipedia.org/wiki/Hippo_water_roller">hippo water roller</a> and the <a href="http://www.casabella.com/Merchant2/merchant.mvc?Screen=PROD&Store_Code=C&Product_Code=15100_1&Category_Code=">GRIP rake</a> by <a href="http://scotthendersoninc.com">Scott Henderson</a>). Sometimes as designers our instinct is to add more design, more solution &mdash; stacked up solutions that are conceived as a patching together of more and more design. Perhaps we need less "might do," less "can do," and more "ought to do." 

A thoughtful, important message for a snowed-in morning.]]>
      
   </content>
</entry>

<entry>
   <title>Flavors.me</title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/02/flavorsme.html" />
   <id>tag:soulellis.com,2010://1.179</id>
   
   <published>2010-02-25T22:38:17Z</published>
   <updated>2010-02-26T04:52:04Z</updated>
   
   <summary> The barrier to creating a professional-looking presentation of your work/life has never been lower. You can do it in an hour, with zero budget. Flavors.me just launched and lets you stitch together already-existing content to create a good-looking online...</summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="62" label="news" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="54" label="web" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://soulellis.com/">
      <![CDATA[<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="paulsoulellis4_600.jpg" src="http://soulellis.com/paulsoulellis4_600.jpg" width="600" height="429" class="mt-image-none" style="" /></span>

The barrier to creating a professional-looking presentation of your work/life has never been lower. You can do it in an hour, with zero budget. <a href="http://flavors.me">Flavors.me</a> just launched and lets you stitch together already-existing content to create a good-looking online presence "hub." Minimal effort required, well-designed and super-flexible. It's kind of what I wanted <a href="http://www.google.com/profiles/soulellis">Google Profiles</a> to become, before the buzz.

<a href="http://flavors.me/soulellis">paulsoulellis.com</a>]]>
      
   </content>
</entry>

<entry>
   <title><![CDATA[Bill and TED&rsquo;s excellent adventure.]]></title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/02/bill_gates_innovating_to_zero.html" />
   <id>tag:soulellis.com,2010://1.178</id>
   
   <published>2010-02-18T18:51:27Z</published>
   <updated>2010-02-19T22:39:22Z</updated>
   
   <summary>Here are all 28 slides used in Bill Gates&apos; &quot;Innovating to Zero&quot; talk at TED on February 12, 2010. Why are they so good? They tell the story, even without his narration. No chart junk. Exactly the right amount of...</summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="69" label="inspiration" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="82" label="TED" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://soulellis.com/">
      <![CDATA[Here are all 28 slides used in Bill Gates' <a href="http://www.ted.com/talks/bill_gates.html">"Innovating to Zero" talk</a> at TED on February 12, 2010.

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG2.jpg" src="http://soulellis.com/BG2.jpg" width="600" height="337" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG3.jpg" src="http://soulellis.com/BG3.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

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<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG5.jpg" src="http://soulellis.com/BG5.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG6.jpg" src="http://soulellis.com/BG6.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG7.jpg" src="http://soulellis.com/BG7.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG8.jpg" src="http://soulellis.com/BG8.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG9.jpg" src="http://soulellis.com/BG9.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG10.jpg" src="http://soulellis.com/BG10.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG11.jpg" src="http://soulellis.com/BG11.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG12.jpg" src="http://soulellis.com/BG12.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG13.jpg" src="http://soulellis.com/BG13.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG14.jpg" src="http://soulellis.com/BG14.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG15.jpg" src="http://soulellis.com/BG15.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG16.jpg" src="http://soulellis.com/BG16.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG17.jpg" src="http://soulellis.com/BG17.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG18.jpg" src="http://soulellis.com/BG18.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG19.jpg" src="http://soulellis.com/BG19.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG20.jpg" src="http://soulellis.com/BG20.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG21.jpg" src="http://soulellis.com/BG21.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG22.jpg" src="http://soulellis.com/BG22.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

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<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG24.jpg" src="http://soulellis.com/BG24.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG25.jpg" src="http://soulellis.com/BG25.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG26.jpg" src="http://soulellis.com/BG26.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG27.jpg" src="http://soulellis.com/BG27.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG28.jpg" src="http://soulellis.com/BG28.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG29.jpg" src="http://soulellis.com/BG29.jpg" width="600" height="336" class="mt-image-none" style="" /></span>

Why are they so good? 

<ul>
	<li>They tell the story, even without his narration.</li>
	<li>No chart junk.</li>
	<li>Exactly the right amount of information. No more, no less.</li>
	<li>Every graphic element has been considered, and has a purpose. Every graphic element works.</li>
	<li>Color, emotion, drama. Human faces. </li>
	<li>Most of the slides have 10 words or less. The most powerful slide has one number. The second most powerful slide has two words.</li>
	<li>Only 28 slides. </li>
</ul>
Don't hesitate to watch <a href="http://www.ted.com/talks/bill_gates.html">the talk</a> itself. But also consider how the visuals have been carefully constructed and choreographed to help a powerful man deliver a critical message (some say the most important climate change message you'll hear this year). I plan on returning to these graphics again and again to remind myself, and my clients, how slides are really supposed to work. 

Ironically, from the man who made chart junk <a href="http://en.wikipedia.org/wiki/Powerpoint">such a problem</a> in the first place.]]>
      
   </content>
</entry>

<entry>
   <title>How exciting it is to be stupid.</title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/02/how_exciting_it_is_to_be_stupi.html" />
   <id>tag:soulellis.com,2010://1.177</id>
   
   <published>2010-02-17T16:48:40Z</published>
   <updated>2010-02-17T17:38:07Z</updated>
   
   <summary> Richard Saul Wurman spoke to a crowded room at the New School last night about beginnings, learning, listening, remembering and being open to the unknown. It was a brilliant conversation about his journey to zero, from a man who&apos;s...</summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="69" label="inspiration" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="62" label="news" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="51" label="Richard Saul Wurman" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://soulellis.com/">
      <![CDATA[<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><a href="http://soulellis.com/assets_c/2010/02/RSW_021610_lg-297.html" onclick="window.open('http://soulellis.com/assets_c/2010/02/RSW_021610_lg-297.html','popup','width=1473,height=2512,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0'); return false"><img src="http://soulellis.com/assets_c/2010/02/RSW_021610_lg-thumb-600x1023-297.jpg" width="600" height="1023" alt="RSW_021610_lg.jpg" class="mt-image-none" style="" /></a></span>

<a href="http://en.wikipedia.org/wiki/Richard_Saul_Wurman">Richard Saul Wurman</a> spoke to a crowded room at the New School last night about beginnings, learning, listening, remembering and being open to the unknown. 

It was a brilliant conversation about his <a href="http://www.journey-to-zero.com/#/RSW">journey to zero,</a> from a man who's been around the circle a few times. Richard commands the room with a wit that somehow manages to be both self-deprecating and larger than life, leaving me to wonder at times if he'd gone too far. (He sort of makes Sarah Silverman <a href="http://twitter.com/sarahksilverman">look sweet.</a>) No, in the end I was in awe: someone genuinely curious and generous and willing to share. A crazy old man at 75 who is so enthusiastic about spreading what he's learned in life that he'll take over the room and turn the evening upside down with <strong>maximum storytelling.</strong>

Wurman is famous for his disdain of note-taking so I felt a bit self-conscious about scribbling during the talk. He says that writing something down is permission to forget, and that a better kind of learning occurs when you listen and make connections without the crutch. I don't always agree, but I love the sentiment. I also have a really bad memory.

So as an experiment I tried to jot down the concepts only, with the idea that I would make the connections later. This works for me. I need an artifact so I can put the narrative back together again, later on. Rather than try to tell Richard's story for you, I present my notes. Fragments of words and ideas that caught my attention during the talk. The connections are all there, between the words. 

Click on the image for <a href="http://soulellis.com/assets_c/2010/02/RSW_021610_lg-297.html">a larger, more legible version.</a>]]>
      
   </content>
</entry>

<entry>
   <title>3 beautiful things encountered at TED last week.</title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/02/3_beautiful_things_encountered.html" />
   <id>tag:soulellis.com,2010://1.176</id>
   
   <published>2010-02-15T15:51:21Z</published>
   <updated>2010-02-15T16:21:08Z</updated>
   
   <summary>1. TEDxShekhavati hand embroidery. 2. Bill Gates&apos; slides. (image by Nancy Duarte) 3. The Noah Purifoy Foundation in Joshua Tree, CA. (More images)...</summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="28" label="ephemera" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="69" label="inspiration" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://soulellis.com/">
      <![CDATA[1. <a href="http://www.tedxshekhavati.com/index.html">TEDxShekhavati hand embroidery.</a>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="TEDxShekhavati_600_2.jpg" src="http://soulellis.com/TEDxShekhavati_600_2.jpg" width="600" height="748" class="mt-image-none" style="" /></span>


2. <a href="http://blog.duarte.com/2010/02/news-alert-bill-gates-is-officially-redeemed-from-presentation-purgatory/">Bill Gates' slides.</a> (image by <a href="http://twitter.com/nancyduarte">Nancy Duarte</a>)

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="BG_slide1.jpg" src="http://soulellis.com/BG_slide1.jpg" width="600" height="451" class="mt-image-none" style="" /></span>


3. The <a href="http://www.noahpurifoy.com/foundation/foundation.html">Noah Purifoy Foundation</a> in Joshua Tree, CA. <a href="http://www.flickr.com/photos/soulellis/sets/72157623396902762/">(More images)</a>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="NP_1_600.jpg" src="http://soulellis.com/NP_1_600.jpg" width="600" height="897" class="mt-image-none" style="" /></span>]]>
      
   </content>
</entry>

<entry>
   <title>A modular system has been devised.</title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/02/a_modular_system_has_been_devi.html" />
   <id>tag:soulellis.com,2010://1.175</id>
   
   <published>2010-02-05T22:27:17Z</published>
   <updated>2010-02-06T15:44:28Z</updated>
   
   <summary>Re-creations of the cover and a few pages from Unimark&apos;s 1970 masterpiece, the New York City Transit Authority Graphics Standards Manual. Letter spacing / Page 9 (larger) Letter spacing / Page 10 (larger) Helvetica and the New York City Subway...</summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="69" label="inspiration" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="101" label="Unimark" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="34" label="vignelli" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="21" label="work" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://soulellis.com/">
      <![CDATA[Re-creations of the cover and a few pages from Unimark's 1970 masterpiece, the <a href="http://www.flickr.com/photos/triborough/sets/72157594441672864/">New York City Transit Authority Graphics Standards Manual.</a>


Letter spacing / Page 9 <a href="http://www.flickr.com/photos/soulellis/4332678093/sizes/o/in/set-72157623358687618/">(larger)</a>
<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="NYCSUB_4_600.jpg" src="http://soulellis.com/NYCSUB_4_600.jpg" width="600" height="600" class="mt-image-none" style="" /></span>


Letter spacing / Page 10 <a href="http://www.flickr.com/photos/soulellis/4333524462/sizes/o/in/set-72157623358687618/">(larger)</a>
<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="NYCSUB_5_600.jpg" src="http://soulellis.com/NYCSUB_5_600.jpg" width="600" height="600" class="mt-image-none" style="" /></span>


<a href="http://www.helveticasubway.com/">Helvetica and the New York City Subway System / Paul Shaw</a>
<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="NYCSUB_6_600.jpg" src="http://soulellis.com/NYCSUB_6_600.jpg" width="600" height="527" class="mt-image-none" style="" /></span>


Cover <a href="http://www.flickr.com/photos/soulellis/4333170608/sizes/o/in/set-72157623358687618/">(larger)</a>
<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="NYCSUB_3_600.jpg" src="http://soulellis.com/NYCSUB_3_600.jpg" width="600" height="600" class="mt-image-none" style="" /></span>


Type face / Page 4 &mdash; grid <a href="http://www.flickr.com/photos/soulellis/4333145160/sizes/o/in/set-72157623358687618/">(larger)</a>
<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="NYCSUB_2_600.jpg" src="http://soulellis.com/NYCSUB_2_600.jpg" width="600" height="600" class="mt-image-none" style="" /></span>


Type face / Page 4 <a href="http://www.flickr.com/photos/soulellis/4332360365/sizes/o/in/set-72157623358687618/">(larger)</a>
<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="NYCSUB_1_600.jpg" src="http://soulellis.com/NYCSUB_1_600.jpg" width="600" height="600" class="mt-image-none" style="" /></span>

<a href="http://soulellis.com/2010/02/vignelli_works_it_out.html">The AIGA talk</a> a few nights ago got me thinking about the 1970 NYC Transit Authority Graphics Standards Manual that's supposedly buried somewhere here in our office. In its absence I found myself coming back to page 46 of <a href="http://www.helveticasubway.com/">Paul Shaw's book,</a> totally in love with Vignelli's presentation, wishing for the real thing. Basic lessons in modern typography &mdash; letterforms, spacing, sizing, grid. And the insane kerning chart on page 10 that pre-dates "shift-option-]" by thirty years. 

Then I had the totally crazy idea to reverse engineer the grid and create one of the pages in Illustrator. I tried not to question it &mdash; half dare, half therapeutic exercise, I quickly set up "Type face / Page 4" <a href="http://www.flickr.com/photos/soulellis/sets/72157623358687618/">and kept going.</a>

It's not like I don't have anything better to do &mdash; we're really busy here at Soulellis Studio. Spending <strong>a day</strong> engulfed in the study of something you love &mdash; for no other reason but to see what you'll find &mdash; is a luxury I can never afford. But I was able to get away with it today and it slowed my heart rate and I got a chance to absorb something I thought I knew in a totally different way. Highly recommended.]]>
      
   </content>
</entry>

<entry>
   <title>Vignelli works it out.</title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/02/vignelli_works_it_out.html" />
   <id>tag:soulellis.com,2010://1.174</id>
   
   <published>2010-02-04T16:08:05Z</published>
   <updated>2010-02-04T17:01:09Z</updated>
   
   <summary> Last night&apos;s AIGA event started off with a Bob Noorda tribute by Jan Conradi (author of Unimark International: The Business of Design and the Design of Business), but then Massimo Vignelli took the stage and the show really began....</summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="69" label="inspiration" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="34" label="vignelli" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://soulellis.com/">
      <![CDATA[<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="MV_5.jpg" src="http://soulellis.com/MV_5.jpg" width="600" height="599" class="mt-image-none" style="" /></span>

<a href="http://aigany.org/events/details/10NL/">Last night's AIGA event</a> started off with a <a href="http://www.nytimes.com/2010/01/24/arts/design/24noorda.html">Bob Noorda</a> tribute by Jan Conradi (author of <a href="http://www.unimark-international.com/"><em>Unimark International: The Business of Design and the Design of Business</em></a>), but then <a href="http://www.vignelli.com/">Massimo Vignelli</a> took the stage and the show really began. 

<a href="http://twitter.com/datnguyen/statuses/8613959833">As reported:</a> "he's jaded, bitter and hilarious &mdash; all important ingredients for a modernist maestro." Apparently Vignelli suggested the conversation, upon publication of Paul Shaw's impressive book <a href="http://www.helveticasubway.com/"><em>Helvetica and the New York City Subway System,</em></a> which documents the evolution of the system's graphics from the mid-1960s on. I bought both books at the event &mdash; each meticulously designed, beautiful, full of juicy detail. 

Vignelli began the conversation, moderated by Shaw and Conradi, with an overview of the Unimark design process. The highlights:

<ul>
<br>
	<li>Put the signs at the point of decision, not before or after</li>
<br>
	<li>Standardize the support (the black bar at the top of the white signs)</li>
<br>
	<li>Standardize the graphic modules (1 x 1 for arrows, 1 x 2 for information, 1 x 4 for directionals, 1 x 8 for station ID) &mdash; "You could make any message by putting these panels together."</li>
<br>
	<li>Three type sizes only</li>
<br>
	<li>"Design is not embellishment &mdash; it's about solving the problem."</li>
<br>
	<li>"Non-visual people panic when they see a map, so we have to take care of them too." (the never-realized "Directory")</li>
<br>
	<li>"When working with a huge organization like the transit authority, how brilliantly you make your design is not as important as how brilliantly you master the implementation. <strong>The huge client will destroy it &mdash; they're huge destroyers."</strong></li></ul>
<br>
So at this point I realized that Vignelli's got a bone to pick. 

Next up on stage is <a href="http://en.wikipedia.org/wiki/Michael_Hertz_Associates">Michael Hertz</a> and colleagues. Hertz was awarded the subway work in 1979 when the MTA decided not to work with Vignelli any longer. Hertz is responsible for the NYC subway map we use today. Until last night, the two had never met. Hertz began by saying that Vignelli's <a href="http://soulellis.com/2008/05/the_vignelli_map.html">famous 1972 map</a> is immortal, and beautiful. So how did the current mess happen? During the next hour it was battled out &mdash; reasons ranging from ADA requirements, the expansion of the system, "giant client" problems and MTA gems like "Marketing was high on the list of things to do" and "There was a lot of thinking going on" (??)

But Vignelli really said it best &mdash; with MTA decision-makers on stage and in the audience:

<ul>
<br>
	<li>"The transit authority was never aware of what it meant as a system, which is why it could never be implemented properly. When there's a problem, why not go back to the original consultant? <strong>That's not the way intelligent people solve problems."</strong></li>
<br>	
	<li>"A diagram is a diagram &mdash; don't cheat me. <strong>The current map is a by-product of someone who doesn't know what they're doing."</strong></li></ul>
<br>
At the end of the discussion the tension between Vignelli and Hertz was as clear as the differences between their respective maps. By the time an MTA guy stood up in the audience to plea his defense (to laughter and applause), I realized that so much more was happening. We were getting a taste of:

<ul>
<br>
	<li>Design vs. operational bureaucracy</li>
<br>
	<li>Abstraction vs. literalness</li>
<br>
	<li>Clarity vs. clutter</li>
<br>
	<li>Systemic change vs. incremental tinkering</li>
<br>
	<li>European elitism vs. American pragmatism, etc.</li>
</ul>
<br>

As enthused as I was leaving <a href="http://soulellis.com/2010/01/michael_bierut_talks_about_cli.html">Bierut's client talk</a> a few weeks ago, I walked home from this talk kind of down. I was looking for inspiration but found discouragement &mdash; big clients who don't "get it" are bad, smart design legends are good. I guess in the end everyone's happy: we've got a subway system we (sometimes) love and Massimo is still worshipped and Michael Hertz still has a client who keeps him busy. Life goes on. ]]>
      
   </content>
</entry>

<entry>
   <title>The tenth poster.</title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/01/the_tenth_poster.html" />
   <id>tag:soulellis.com,2010://1.173</id>
   
   <published>2010-01-26T15:46:42Z</published>
   <updated>2010-01-26T16:18:20Z</updated>
   
   <summary> Spring in Ithaca: Lise Anne Couture, Shayne O&apos;Neil, Laurie Hawkinson, Toshiko Mori, Petra Blaisse, Rem Koolhaas. This is our tenth poster for Cornell University AAP (College of Architecture, Art and Planning). We began with this one in Spring 2006...</summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="25" label="Cornell University" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="4" label="print" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="21" label="work" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://soulellis.com/">
      <![CDATA[<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="AAP_sp10_3.jpg" src="http://soulellis.com/AAP_sp10_3.jpg" width="600" height="1679" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="AAP_sp10_1_600.jpg" src="http://soulellis.com/AAP_sp10_1_600.jpg" width="600" height="904" class="mt-image-none" style="" /></span>

Spring in Ithaca: Lise Anne Couture, Shayne O'Neil, Laurie Hawkinson, Toshiko Mori, Petra Blaisse, Rem Koolhaas.

This is our tenth poster for Cornell University AAP (College of Architecture, Art and Planning). We began with <a href="http://soulellis.com/2007/08/fall_06_1.html">this one</a> in Spring 2006 &mdash; pure typographic play. Two deans later we're still exploring a single theme that's been at the core of every one of the ten: mapping. Creating a system within the boundaries of a single printed sheet and letting the information play itself out according to the set of rules (color, grid, typography, order). 

Maybe it's time for a little book or website? The next post will highlight all ten as a set.]]>
      
   </content>
</entry>

<entry>
   <title>Cool card / hot card.</title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/01/cool_card_hot_card.html" />
   <id>tag:soulellis.com,2010://1.172</id>
   
   <published>2010-01-25T16:45:08Z</published>
   <updated>2010-01-25T17:32:56Z</updated>
   
   <summary><![CDATA[ Sometimes the quickest projects &mdash; the ones that take hours, not months &mdash; turn out the best. Of course the trick is figuring out how to make even the months-long projects look simple, but that's another discussion. I absolutely...]]></summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="4" label="print" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="21" label="work" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://soulellis.com/">
      <![CDATA[<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="SS_holiday_09_1.jpg" src="http://soulellis.com/SS_holiday_09_1.jpg" width="600" height="893" class="mt-image-none" style="" /></span>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="carbone_cards_3.jpg" src="http://soulellis.com/carbone_cards_3.jpg" width="600" height="790" class="mt-image-none" style="" /></span>

Sometimes the quickest projects &mdash; the ones that take hours, not months &mdash; turn out the best. Of course the trick is figuring out how to make even the months-long projects look simple, but that's another discussion. 

I absolutely love these two cards. If you got <a href="http://soulellis.com/2010/01/the_book.html">our book</a> then you got one of our "TWENTY TEN" cards. Continuing our tradition of visiting the letterpress shop once a year, this was designed and hand-crafted by Erik. And for the first time, we actually set the design in metal type (printed on 110lb. <a href="http://www.neenahpaper.com/cranepaper/lettra/home.html">Crane's Lettra</a>).

<a href="http://www.matthewcarbone.com">Matt Carbone</a> is a super-talented architectural photographer and it was great working with him on a simple business card. We were able to keep this one pure and the result is hot.]]>
      
   </content>
</entry>

<entry>
   <title>The book.</title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/01/the_book.html" />
   <id>tag:soulellis.com,2010://1.171</id>
   
   <published>2010-01-19T23:35:55Z</published>
   <updated>2010-01-20T02:14:01Z</updated>
   
   <summary><![CDATA[ As promised, we gave away a few copies of this self-published book of our work on Twitter and I'll be mailing those out this week. Thanks to everyone who responded &mdash; wonderful to know there's some interest in what...]]></summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="4" label="print" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="21" label="work" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://soulellis.com/">
      <![CDATA[<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="7979378_cover.jpg" src="http://soulellis.com/7979378_cover.jpg" width="600" height="847" class="mt-image-none" style="" /></span>

<a href="http://twitter.com/soulellis/status/7875360498">As promised,</a> we gave away a few copies of <a href="http://soulellis.com/2009/12/a_book.html">this self-published book of our work</a> <a href="http://www.twitter.com/soulellis">on Twitter</a> and I'll be mailing those out this week. <a href="http://twitter.com/litherland/statuses/7885061878">Thanks</a> <a href="http://twitter.com/GLNYC/statuses/7883485682">to</a> <a href="http://twitter.com/hexive/statuses/7875613375">everyone</a> <a href="http://twitter.com/danklyn/statuses/7875493858">who</a> <a href="http://twitter.com/popshopstudio/statuses/7877540803">responded</a> &mdash; wonderful to know there's some interest in what we do here on 17th Street. 

I wish I could give away more but these fun books, designed by Erik and myself, are expensive! They're printed on-demand by <a href="http://www.lulu.com">Lulu.com</a> and we pay for that luxury (320 pages, one at a time, when you want it, no more / no less). I looked into an actual print run of 1,000 copies and while the price per book would have been more reasonable the investment was not. If you absolutely must have one <a href="mailto:hello@soulellis.com">send me a note</a> and we'll work something out. 

<a href="http://www.lulu.com/content/paperback-book/soulellis-studio/7979378">But why not just download it? It's free!</a>]]>
      
   </content>
</entry>

<entry>
   <title>Good clean typography.</title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/01/good_clean_typography.html" />
   <id>tag:soulellis.com,2010://1.170</id>
   
   <published>2010-01-17T17:27:10Z</published>
   <updated>2010-01-17T17:55:53Z</updated>
   
   <summary> Some quick Google research reveals that the bag probably hails from Torrington, CT where F. L. Wadhams &amp; Sons produced coal at the turn of the last century, so it hasn&apos;t traveled too far in the last 100 years....</summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="28" label="ephemera" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="69" label="inspiration" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://soulellis.com/">
      <![CDATA[<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="Coal_Bag2.jpg" src="http://soulellis.com/Coal_Bag2.jpg" width="600" height="898" class="mt-image-none" style="" /></span>

Some quick Google research reveals that the bag probably hails from Torrington, CT where F. L. Wadhams & Sons produced coal at the turn of the last century, so it hasn't traveled too far in the last 100 years. Amazing that it hasn't been destroyed or even used. 

I thought I could date the bag with the 4-digit phone number but this only tells me that it's probably pre-1920 (when 2- or 3-letter city exchanges started to come into use) but that's about it.

The bag itself is branded &mdash; "Bull Dog Sacks" by Miller, Tompkins & Co., Rutherford, NJ in the small circle at top.

I'm sure someone who really knows their type history could pin-point the date more accurately. Anyone?]]>
      
   </content>
</entry>

<entry>
   <title>Some really good advice.</title>
   <link rel="alternate" type="text/html" href="http://soulellis.com/2010/01/michael_bierut_talks_about_cli.html" />
   <id>tag:soulellis.com,2010://1.169</id>
   
   <published>2010-01-15T16:05:44Z</published>
   <updated>2010-02-26T16:55:25Z</updated>
   
   <summary><![CDATA[ Just came from a brilliant short talk by Pentagram partner Michael Bierut at the SwissMiss Creative Mornings. His slides were great and so very tweetable (on purpose?) &mdash; short summary statements in giant type that filled the screen. The...]]></summary>
   <author>
      <name></name>
      
   </author>
   
   <category term="96" label="advice" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="103" label="creative mornings" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="69" label="inspiration" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="98" label="michael bierut" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="99" label="pentagram" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="104" label="swissmiss" scheme="http://www.sixapart.com/ns/types#tag" />
   
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      <![CDATA[<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="MB_2.jpg" src="http://soulellis.com/MB_2.jpg" width="600" height="606" class="mt-image-none" style="" /></span>

Just came from a brilliant short talk by <a href="http://www.pentagram.com">Pentagram</a> partner <a href="http://www.pentagram.com/en/partners/michael-bierut.php">Michael Bierut</a> at the <a href="http://www.swiss-miss.com/">SwissMiss</a> <a href="http://creativemornings.com/">Creative Mornings</a>. His slides were great and <a href="http://twitter.com/hudlines/status/7792610211">so</a> <a href="http://twitter.com/kylestanding/status/7789190556">very</a> <a href="http://twitter.com/joshuajabbour/status/7574333597">tweetable</a> (on purpose?) &mdash; short summary statements in giant type that filled the screen. 

The topic was clients. 

I was going to <a href="http://www.twitter.com/soulellis">tweet</a> during the talk. But because the bits really add up to a good story and a very specific philosophy about the client/designer relationship, I think it's worth presenting them all together. So here they are. It's some of the best designer advice I've ever heard and I want to share it, but I'm also putting the quotes right here on Soulellis.com so I can come back and read them over and over again. Every day. 


<strong>Michael Bierut talks about clients.</strong><ul>
	<li>Clients can be the best part of the design process.</li>
	<li>Clients are the difference between art and design.</li>
	<li>My clients are the same as yours.</li>
	<li>The right client can change anything.</li>
	<li>The best clients love design, or don't give a damn about it. (i.e., they have confidence)</li>
	<li>The worst clients are somewhere in between. (i.e., they have fear)</li>
	<li>Never talk about "educating the client."</li>
	<li>What makes a great client? <strong>Brains, passion, trust and courage.</strong></li>
	<li>"You'll never go wrong when you work with someone smarter than you." (Tibor Kalman)</li>
	<li>Warning: Your great client may not be my great client.</li>
	<li>Great clients lead to more great clients (and more great work).</li>
	<li>Bad clients lead to more bad clients (and more bad work).</li>
	<li>Bad clients take up more of your time than they should.</li>
	<li>Meanwhile, we take great clients for granted.</li>
	<li>The trick is to reverse this.</li>
	<li>What do I owe a great client? <strong>Loyalty, honesty, dedication and tenacity.</strong></li>
	<li>Once you find a great client, never let them go.</li>
	<li>If you can find five great clients, you're set for life.</li>
	<li>"You'd better find somebody to love." (Jefferson Airplane)</li>
	<li>Good luck.</li>
</ul>

Why not &mdash; let's call them Bierut-isms. 

I can honestly say that I also share Mr. Bierut's love of the designer/client relationship (point #1) and that I've learned many of these lessons the hard (and enjoyable) way during the last 15 years. It's immensely satisfying to hear it reinforced in such a clear way by someone you have respect for and someone who's been at it for awhile.

Mr. Bierut ended his talk by saying that he was very lucky &mdash; he could name not just five but ten great clients in his career so far ("These people are why you've heard of me..."). Moving and inspiring to hear work so closely associated with the designer dedicated to the people who made it possible. He mentioned <a href="http://pentagram.com/en/new/2007/09/street-fashion-by-pentagram.php">Fern Mallis (7th on Sixth)</a>, <a href="http://pentagram.com/en/new/2008/08/new-work-fifteen-central-park.php">the architect Robert Stern</a>, <a href="http://pentagram.com/en/new/2006/12/new-work-saks-fifth-avenue.php">Terron Schaefer (Saks)</a>, Laura Shore (Mohawk Paper), Chee Pearlman (I.D. Mag), <a href="http://pentagram.com/en/new/2007/07/sign-of-the-times.php">David Thurm (New York Times)</a>, <a href="http://pentagram.com/en/new/2007/06/new-work-glass-house-visitors.php">Christy MaClear (Philip Johnson Glass House)</a> and others. Proof that design is best when it's a collaborative effort. ]]>
      
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